We are eager to provide you with quality products and service...so that you will recommend us to your friends ! If you have any suggestions or comments please email us at sales@landroverpushchairs.co.uk, just press the button.

You can contact us at:

Chariots All Terrain Pushchairs
Orchard Farm
Spreyton
Crediton
Devon
EX17 5AS Phone:01363 881110 Email:sales@pushchairs.co.uk

Chariots All Terrain Pushchairs is a trading style of:

Orchard Farm Ltd, Registered in England, Company Number 6403151, Registered Office, Orchard Farm, Spreyton, Crediton, Devon EX17 5AS

Chariots was established in 1996 as a specialist supplier of All Terrain Pushchairs and was incorporated on Jan 1st 2008. We supply a variety of specialist all terrain pushchair products which can be seen on our websites at:

Pushchairs

Special Needs Pushchairs for older or larger children

Shade-a-Babe the best sun protection for babies and children in pushchairs

Chariots All Terrain Pushchairs

Land Rover Pushchairs accessories and spares

Chariots All Terrain Pushchairs supports the Devon Wildlife Trust and is recognised for its work at Orchard Farm under the Wildlife Trust Approval Scheme.



www.landroverpushchairs.co.uk is a website of Chariots All Terrain Pushchairs and has no association with Land Rover UK Ltd.

Making a purchase is easy, you can do it online or by telephone.

Just browse our Catalog to find the product you want and press the button, then press the confirm button - don't worry if you make a mistake you can delete anything from your shopping list later.

Press the button to see the products you have selected and make any changes, or

Press the button and go straight to the page where you tell us your address and how you would like to pay for it.

We do not charge for any item until it is ready to post to you, unless it is being manufactured specially and will be sent direct from the manufacturer.

If you would prefer to speak to someone about your purchase, or if you are unsure about giving your credit card details on the internet (even though this website uses 128 bit encryption), then please telephone us to place your order, Tel: 01363 881110 or select one of the payment options below.

Payment Options

We accept payment by most credit or debit cards, e.g. Visa and Mastercard, Switch, Delta and Maestro (but not AMEX, Diners Club or Visa Electron).

Your purchase will appear on your Credit or Debit Card Statement as "Orchard Farm Ltd"

But if you would prefer not to use your Credit Card Details online then we can accept payment other methods:

1. We will telephone you for your Credit Card details

2. If you use Internet Banking you can transfer payment directly into our account, or if you would like to pay by cash then you can simply deposit your payment at any branch of Barclays direct into our account:

Sort Code. 20-41-12

Account No. 93268756

Account Name. Orchard Farm Ltd

If you are not in the UK you can still make direct payments to us using the references:

SWIFT BARCGB22

IBAN GB51BARC20411293268756

Routing Code 026002574

Please use your Order Number produced in the checkout as the Reference.

3. Send us a Postal Order or Cheque (cheques will be cleared before dispatch)

You can chose one of these options in the checkout.

The prices advertised for each product do not include the cost of delivery to you, it would be nice if they could do but postage costs vary according to the weight of the parcel if you buy more than one item the postage cost is less for each item than if posted separately.

We normally despatch goods weighing less than 1.2kg by Royal Mail 1st Class Delivery, over 1.2kg parcels are despatched by Courier - Initial City Next Working Day Service or Business Post (please note that some remote areas are excluded from this service, e.g. the Highlands).

If you are buying a single or double pushchair then it doesn't matter how many accessories you add the cost will always be £10 for delivery by 17:30 hrs on the UK Mainland excluding the Scottish Highlands. Delivery to the Scottish Highlands and Islands (see postcodes below) is unfortunately more expensive. You can choose one of the timed delivery options which suits you better but these are a bit more expensive. It may be possible to track your parcel on the day of delivery, but this service is not normally available until after 14:00hrs.

Goods weighing up to 2kg can also be sent to UK addresses by Royal Mail Special Delivery (guaranteed delivery the next working day) by 1pm.

Goods delivered by Courier will arrive between 8:00am and 8:00pm (although most often before 5:30pm). If when they arrive as agreed and you are not there to receive delivery the courier will attempt to leave it with a neighbour, if this is not possible then they will leave a failed delivery card. Please contact the telephone number on the card within 48hrs to re-arrange delivery.

You have the opportunity to select your preferred method of delivery to a less expensive or a faster option when you pay for your shopping.

Deliveries of goods over £5 require a signature on delivery, so there will need to be someone in to receive the goods. Any claim for damage or shortage must be made within 3 days of delivery. Please do not ask for the parcel to be left somewhere in your absence as this is not possible a signature is always required

Scottish Highlands & UK Islands

For goods ordered for delivery to the postcodes listed below please select the 'Scottish Highlands & Islands' option in the checkout. The Royal Mail charges are the same as the rest of the UK, but sadly the courier charges are higher. Note that the Isle of Man, Channel Islands & Isle of Wight are listed separately.

AB31 to AB56 (exc AB39)

IV

KA27 to KA28

KW

PA20 to PA78

PH4 to PH50

HS

ZE

We usually only supply to addresses in the UK and Ireland. Some goods (not pushchairs or orders weighing over 2kg) can also be despatched to EU countries, please email us for details of costs. We regret that we are unable to supply pushchairs to other countries due to licence and warranty issues.

We aim to dispatch orders within 24hrs and orders received before noon are often dispatched the same day. We try to maintain our website daily so if an item is shown as 'IN STOCK' then it really is available for dispatch to you.

If you request that goods are despatched to an address other than that of the Card Holder then there may be an additional delay as we have to jump through some extra hoops with the Credit Card companies.

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

The prices advertised include 17.5% VAT.

Customers in the Channel Islands (EU Non Fiscal areas of Jersey & Guernsey) can purchase goods at Zero Rate VAT (although there may still be some VAT element in the delivery or postage cost).

All credit card information is captured and encrypted on a Secure Server it is only decrypted after it reaches our computer. They are not held in clear text on any web site.

After payment we delete the card number from our system.

If you are unsure about giving your credit card details on the internet then please telephone us to place your order. Tel: 01363 881110

Please see the separate warranty details.

You can contact us at:

Chariots All Terrain Pushchairs
Orchard Farm
Spreyton
Crediton
Devon
EX17 5AS Phone:01363 881110 Email:sales@pushchairs.co.uk

Chariots All Terrain Pushchairs is a trading style of:

Orchard Farm Ltd, Registered in England, Company Number 6403151, Registered Office, Orchard Farm, Spreyton, Crediton, Devon EX17 5AS

Chariots All Terrain Pushchairs does not disclose buyers' information to third parties.

Cookies are used on this shopping site to keep track of the contents of your shopping list once you have selected an item.

The way that ecommerce websites work and keep track of the products you have added to your shopping list is by keeping a list of them in a temporary file, called a Cookie, on your computer. Just as temporary files are added to your computer as you surf the net looking at websites Cookies are also added when you buy things.

Some people instruct their internet browser, e.g. Internet Explorer, not to accept Cookies. If your browser has been configured in this way then you won't be able to purchase anything from us or anyone else online. The same is true of Java Script which ecommerce websites also use.

There is nothing sinister about Cookies or Java Script....unless you are surfing some of the dodgier websites.

If you want to remove any Cookies which have been placed onto your computer and you are using Internet Explorer then from the menu at the top click Tools , Internet Options and on the 'General' tab press the 'Delete Cookies' button.

If your browser has been configured to reject Cookies or Java Script then we can only suggest that you have a word with whoever has been messing around with the software and tell them to stop it.

If you want to change the settings yourself then from the menu at the top click Tools , Internet Options and press the 'Restore Defaults' button.

We want to treat you as we would like to be treated ourselves.

You can cancel your order any time before we despatch it, if you realise that you have ordered the wrong product then press the Press the button to send us an email with the amendment or cancellation, or better still pick up the telphone and call us on 01462 450432.

You can send your Pushchair or Accessories back to us, but please remember that you are responsible for it until we receive it so you need to look after it. It must come back, unused, in the same condition that we sent it, and in its packaging.

If you decide that you do not want the product then send it back and we will refund the cost of the product but we don't refund the delivery cost.

If the product has been manufactured specially for you, e.g. a non standard colour basket, then there is a re-stocking charge of 25%.

If for some reason you do need to return something to us then you should send it by Carrier or Royal Mail Recorded Delivery so that if we don't receive it you can claim the loss from them. We don't refund goods which we have not received back even though you sent it.

We don't accept pushchairs or accessories back after they have been used.

We hope you will agree that this all sounds fair and common sense.

This does not affect your statutory rights as a consumer. You can find out more about your rights as a consumer from the Office of Fair Trading